Shipping policy

 



Shipping Policy

Last updated: 01/17/2024

Thank you for shopping at Dept.613. The following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time:

  • All orders are processed within 7 business days.
  • Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

  • Shipment method: Standard
  • Estimated delivery time: 7-24 business days

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 72 hours.

Customs, Duties, and Taxes

Dept.613 is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Dept.613 is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside the U.S.

Returns Policy

Please refer to our Return and Refund Policy for information on returns.

Contact Us

If you have any questions about our Shipping Policy, please contact us at Dept.613@gmail.com